AIS
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SimOptions

FAQ

How to activate the SIM Card?
The SIM Card is pure plug & play and preactivated. Just insert the SIM Card into your device and it will work right away. Please make sure your device is unlocked and compatible.
What countries are covered in Asia?
Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macao, Malaysia, Myanmar, Nepal, Philippines, Qatar, Singapore, South Korea, Sri Lanka, Taiwan, Tibet, Vietnam.
Do I have a phone number?
Yes, your phone number is Thai (+66).
Can I receive calls and text messages?
No, this SIM Card is for data only.
What are the APN settings?
In the event that you cannot use internet while abroad, please check the APN settings on your mobile phone. For iPhones, go to Settings > General > Profile. If you see an unusual profile such as unknown language texts, please try to remove it. For other phone models, please check the APN settings by following the indicated steps for each phone model. The right APN name is “Internet”. Select this name and try connecting to the internet. **Please always enable your data roaming after inserting your travel Sim Card.
Do I need to register the SIM Card?
No, the SIM Card is plug and play and instantly activates when using first data.
Is top up possible?
Yes, multiple top-up packages available
How long is my credit valid for?
Your SIM Card credit is valid until 08/2020
What is the expiry of my SIM Card?
Your SIM Card expires August 2020
How can I know how much data I have left?
Check your balance and validity by dialing *121#
What languages do the instructions come with?
The instructions are in Thai and English language
What are the roaming partners in the covered countries?
Australia: yes' Optus, Vodafone Australia, T-Mobile Austria
Brunei: DSTCom
Cambodia: Smart Axiata
China: China Unicom
Hong Kong: HKT
India: AirTel
Indonesia: Indosat Ooredoo, TELKOMSEL
Japan: NTT DOCOMO, SoftBank
Macao: CTM
Malaysia: Maxis Mobile, Celcom, DiGi
Philippines: Globe Telecom
Qatar: Vodafone Qatar, Ooredoo
Singapore: M1, SingTel Mobile
South Korea: SK Telecom
Sri Lanka: Mobitel, DIALOG
Taiwan: Chunghwa Telecom Mobile, TWM, T Star
Can I use the SIM Card in multiple countries?
Yes, you can use your SIM Card in Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macao, Malaysia, Myanmar, Nepal, Philippines, Qatar, Singapore, South Korea, Sri Lanka, Taiwan, Tibet, Vietnam.